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Corporate Social Responsibility

Sapphire endorses the definition of Corporate Social Responsibility as proposed by the World Bank:

"Corporate Social Responsibility is the commitment of business to contribute

to sustainable economic development – working with employees, their families,

the local community and society at large to improve the quality of life,

in ways that are both good for business and good for development."

Sapphire’s Approach to Corporate Social Responsibility

Attaining Customer Satisfaction  —  Because Sapphire develops and provides dependable products and services that benefit our customers, we are able to gain their  confidence and satisfaction.  Products and services are tailored to meet customer’s requirements and aspirations so as to add to this.  Sapphire equals or exceeds relevant industry standards for safety, quality, and reliability.

Development of New and Innovative Technologies  —  Sapphire places a premium on innovation and originality when it develops new technologies.  Cutting edge solutions that result in best practices are our goal so that the organizations who use our services and solutions flourish.

Conducting Fair Corporate Activities  —  Sapphire  supports fair, transparent and free competition.  Relations and interactions with government agencies and political bodies are open and above board.   Sapphire’s competitive practices are in complete compliance with applicable laws and regulations; our dealings with our business partners and suppliers are fair and ethical.

Information Disclosure  —  Sapphire  focuses on the timely, clear delivery of accurate, appropriate and complete corporate information.  Making our day to day business activities as transparent as possible is high on our list of objectives.  We put a premium on superb communications with our stakeholders, our customers, suppliers and business partners.

Protecting Human Rights  —  Sapphire’s corporate activities require respect for human rights.  The company does not tolerate any discriminatory practices nor does it use child or forced labor.   

 Valuing Employees  — Sapphire encourages an environment in which it is easy for its employees  to display their skills and abilities.  It values their individuality and diversity.  Workplaces are safe and comfortable.  Employees are treated fairly, with dignity and respect, and in conformity with the laws and regulations of the countries and regions in which they (and Sapphire) work.  

Protecting Intellectual Property and Personal Information — Sapphire uses a variety of initiatives and internal procedures to make sure that intellectual property and personal information are valued and managed appropriately.  We safeguard critical and sensitive information in the our possession including, but not limited to, any personal and/or confidential information belonging to our customers, employees, business partners and suppliers. 

Environmental, Resources and Energy —  Sapphire has a responsibility to contribute to environmental conservation. It makes a conscious effort to be aware of environmental concerns as products are developed and business is conducted.    Whenever possible, Sapphire employs new technologies and uses its information efficiently in order to help create a sustainable recycling economy and reduce waste. 

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